Now, the Productivity Studio team under Kaufman is building on this template to create a tool that changes the way the company approaches mass communications by managers and leaders. Microsoft Teams as a hub for communicationĬompany Communicator was originally built on a template created by the Microsoft Teams product group. “We feel like this an opportunity to influence the market and get people excited about innovation with the new Microsoft Teams app.
“People think of our organization as the internal IT shop, but we’re changing that by building solutions that become part of customer-focused products,” Kaufman says. This mission to modernize direct company communication fits nicely in Pouneh Kaufman’s, a principal PM manager leading Microsoft Digital’s internal deployment of Teams across Microsoft, wheelhouse, and she believes that building a new communications strategy is essential for driving modern work at Microsoft. Company Communicator is the perfect tool to send these messages straight to the place where employees are already working.” Pouneh Kaufman leads the internal deployment of the Microsoft Teams app across the company (Photo by Aleenah Ansari | Microsoft Digital)
“Microsoft is a huge company, and we’re always sending messages about actions required and technology changes. “As communicators, we’re always looking for new ways to reach our audiences,” says Lundy, who often communicates with employees about updates and features in Microsoft Teams. Company Communicator enables content publishers like Sarah Lundy to do just that. – Sarah Lundy, content publisher at Microsoftįor their part, internal communicators at Microsoft have long wanted the ability to reach employees in Microsoft Teams, but that mass communications capability hasn’t been available. Additionally, 77 percent of survey participants said they wanted to receive communications over Microsoft Teams chat, which kickstarted the implementation of Company Communicator.Īs communicators at Microsoft, we’re always looking for new ways to reach our audiences … Company Communicator is the perfect tool to send messages straight to the place where employees are already working. This decision was supported by survey data from Microsoft employees, who rely on Microsoft Teams as a hub for all their teamwork and communication needs like video meetings, chat, phone calls, and critical business applications. “There also haven’t been any major changes in direct internal communication capabilities in decades, and we had an opportunity to meet employees where they are.” “We know a lot of our teams are moving their communication and collaboration out of email and into Microsoft Teams,” says Diana McCarty, a principal content publisher manager in Microsoft Digital, the organization that powers, protects, and transforms Microsoft. Like some of the other app templates, Company Communicator is definitely worth a look.Microsoft is rolling out an application that will directly connect employees with company announcements and feature updates they need-all through the new Microsoft Teams app.Ĭalled Company Communicator, the new app enables leaders and communications specialists to send messages directly to multiple teams, employees, or any subset of an internal audience, over chat or in a Teams channel. That said, like most of the Teams apps provided by the OfficeDev team, support is readily available from the team and the wider community via comments and the usual social media channels. The only real caveat worth considering is the standard “provided as-is” disclaimer associated with open-source and community-led initiatives even when being pimped by Microsoft. I won’t bore you with the implementation details, the app is comprehensively documented in the repo wiki. Head over to the GitHub repo (part of the OfficeDev project) and grab the app and deploy it to your tenant. Available as an open-source from the App Template library, the Company Communicator app “enables corporate teams to create and send messages intended for multiple teams or a large number of employees over chat allowing the organization to reach employees right where they collaborate.”įor one, I think the concept of Company Communicator is pretty neat and although I would personally make a couple of changes (it’s open-source, so I may well even make them when I have a few hours, ahem, “spare”) it’s a solid app both conceptually and in terms of its execution.Īs a production-ready app template, implementation of the Company Communicator could not be simpler.
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